At Smart Trash Bins, we are committed to providing you with a seamless shopping experience from the moment you place your order to the delivery of your products. Our shipping policy is designed to ensure that your foot-pedal trash bins, lidless containers, and trash bags arrive promptly and safely, so you can start enjoying them without delay.
Shipping Rates
We offer flat-rate shipping on all orders. For orders totaling $44.99 or more, we are pleased to provide free shipping as a token of our appreciation for your business. For orders below this threshold, a shipping fee of $6.99 will be applied. This straightforward pricing structure allows you to easily calculate your total at checkout.
Processing Time
Once your order is confirmed, we aim to process it within 1-3 business days. Our dedicated team works diligently to prepare your items for shipment, ensuring that everything is securely packaged and ready to go. You will receive a confirmation email once your order has shipped, complete with tracking information so you can monitor its progress.
Delivery Times
While delivery times may vary based on your location, we strive to ensure that your products reach you as quickly as possible. Generally, you can expect your order to arrive within 5-10 business days after it has shipped. Please note that delivery times may be affected by external factors such as weather conditions or carrier delays, and we appreciate your understanding in such situations.
International Shipping
Currently, we primarily ship within the United States. If you are located outside the U.S. and wish to place an order, please contact us at [email protected] for more information about possible international shipping options.
Order Tracking
Once your order has shipped, you will receive a confirmation email that includes a tracking number. This allows you to monitor the status of your shipment until it arrives at your doorstep. We encourage you to check your tracking information for updates and to contact us if you have any concerns.
Lost or Damaged Items
While we take every precaution to ensure that your order arrives in perfect condition, accidents can happen. If your package is lost or damaged during transit, please reach out to us at [email protected] within 14 days of the expected delivery date. We will work with you to resolve the issue promptly, whether that means replacing your order or issuing a refund.
Thank you for choosing Smart Trash Bins! We look forward to providing you with the highest quality products and exceptional service. If you have any questions regarding our shipping policy, please don’t hesitate to contact us.